• Gift voucher cannot be redeemed for products or money or selected paramedical intensive treatments.

• Gift vouchers are non-refundable and not transferable.

• Expires 6 months from date of purchased.

• All appointments must be guaranteed with a 40% deposit in the form of a gift voucher. All appointments are confirmed 48 hours prior to your visit via SMS or phone. Appointments that cannot be confirmed will not be held. We request that you provide us with your most accessible telephone number. 

• Cancellation: 24 hours is required for booking less than 1 hour and 48 hours for treatments more than 1 hour duration, otherwise a 40% cancellation fee will be charged to your gift voucher. Gift voucher is forfeited if there is "no show".

• Bella Skin Health Clinic does not hold responsibility for lost or stolen gift voucher.

• Your treatment will end on the time allocated to respect the next scheduled client.

• Please remember to bring your gift voucher to your appointment.

• Please arrive 10 minutes prior to your appointment time. Late appointments may not be honoured.